Privacy Policy.

Last updated: June 25, 2026

1. Purpose

This Privacy Policy explains how enscarp Pty Ltd (enscarp, we, us or our) collects, uses, stores and discloses personal information through our Website (www.enscarp.au).

We collect Personal Information to provide you with the best service experience possible on the Website and keep in touch with you about developments in our business.

We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and, where applicable, the Australian Privacy Principles.

2. What Information We Collect

The personal information we collect depends on how you interact with our Website. It may include:

  • your name;
  • organisation and position;
  • email address and telephone number;
  • billing or invoicing details;
  • details relating to enquiries or training registrations;
  • accessibility or dietary requirements you choose to provide for training events;
  • information you provide when contacting us or requesting our services; and
  • technical information collected through your use of our Website. 

We do not generally collect sensitive information through the Website. If sensitive information is collected as part of a professional engagement, enquiry, training registration, supervision arrangement or consulting service, we will only collect that information where it is reasonably necessary for our functions or activities and where we have your consent, or where collection is otherwise permitted or required by law.

3. How We Collect Personal Information

We collect personal information when you:

  • submit an enquiry through our Website;
  • register for a training course;
  • communicate with us by email or telephone;
  • engage us to provide consulting services; or
  • otherwise provide information directly to us.

Where reasonable and practicable, we collect information directly from you. Occasionally, we may receive information from your employer or another person involved in an engagement. Where appropriate, we will make you aware of this.

4. Cookies and analytics technologies

Our Website uses cookies and similar technologies to support Website functionality, manage sessions and preferences, improve user experience, and understand how visitors use the Website.

Depending on how our Website is configured, we may collect technical information, such as IP address, browser type, device type, operating system, pages viewed, referring Website, and the date and time of your visit.

This information is generally used in an aggregated or de-identified form to improve Website performance, security and user experience.

If we use analytics services such as Google Analytics, these services may place cookies on your device. You can manage or disable cookies through your browser settings, although doing so may affect some Website functionality.

5. Why we collect your information

We collect personal information so we can:

  • respond to enquiries;
  • administer training registrations;
  • issue invoices;
  • deliver consulting and advisory services;
  • communicate with clients and participants;
  • improve our Website and services; and
  • comply with our legal obligations.

We do not sell personal information to third parties.

6. Disclosure of Personal Information

We may use third-party service providers to support the operation, hosting, maintenance, analytics and security of the Website and to assist us in operating our business, including providers of cloud storage, IT support, accounting and business administration services.

Where we engage third-party service providers, we take reasonable steps to ensure they handle personal information consistently with applicable privacy obligations and only for the purposes for which they are engaged.

We may also disclose personal information where required or authorised by law.

Where our services are engaged or funded by an organisation or employer, we may disclose limited personal information to that organisation or employer where this is reasonably expected and necessary for the engagement. This may include information such as registration details, attendance records, completion status, or aggregated satisfaction and evaluation results.

7. Marketing Communications

If you enquire about or participate in our services, we may occasionally send information relevant to those services.

We will only send promotional communications where permitted by law, and you may opt out at any time using the unsubscribe link or by contacting us directly.

8. Storage and Security

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

Website hosting data is stored on servers located in Sydney, Australia. We do not intend for Website hosting data to be stored or transferred overseas through that hosting arrangement.

Personal information is stored using appropriate physical, electronic and administrative safeguards, including secure cloud-based systems where appropriate.

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, meet legal obligations, resolve disputes and enforce our agreements.

9. Access and Correction

The Australian Privacy Principles:

  • permit you to obtain access to the Personal Information we hold about you in certain circumstances (Australian Privacy Principle 12); and
  • allow you to correct inaccurate Personal Information subject to certain exceptions (Australian Privacy Principle 13).

Where you would like to obtain such access, please contact us in writing on the contact details set out at the bottom of this privacy policy.

10. Complaint Procedure

If you have a complaint concerning the manner in which we maintain the privacy of your Personal Information, please contact us as on the contact details set out at the bottom of this policy. All complaints will be considered by enscarp and we may seek further information from you to clarify your concerns.

If we agree that your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner.

11. Overseas Disclosure

Some third-party technology providers, analytics services or business systems we use may process or store information outside Australia in accordance with their own privacy terms and applicable laws.

Where this occurs, we take reasonable steps to ensure that those providers handle personal information in a manner consistent with Australian privacy requirements.

12. Changes to this Privacy Policy

enscarp may update this Privacy Policy from time to time. The current version will always be available on our Website.

13. Contact

If you have any questions about this Privacy Policy, wish to access or correct your personal information, or would like to make a privacy complaint, please contact enquiries@enscarp.au.

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